Dundas Explorer respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect personal information when you visit our website dundasexplorer.com, contact us, or participate in experiences we organize. This policy is designed to comply with applicable privacy legislation, including the EU General Data Protection Regulation (GDPR).

Who We Are

Dundas Explorer is a provider of curated nature experiences and adventures.

Information We Collect

We may collect personal information in the following ways:

Information you provide to us

You may voluntarily provide personal information when you:

• Contact us via email or contact forms

• Book or inquire about an experience

• Communicate with us through social media

• Sign up for newsletters or updates

This information may include:

• Name

• Email address

• Phone number

• Country of residence

• Information relevant to your booking or enquiry

We only collect information that is necessary to communicate with you or provide our services.

Automatically collected information

When you visit our website, certain technical information may be collected automatically, such as:

• IP address

• Browser type and version

• Pages visited

• Time and date of visits

• Device type

This information helps us understand how visitors use our website and improve its performance.

How We Use Your Information

We may use your personal information for the following purposes:

• To respond to enquiries

• To manage bookings and deliver our services

• To communicate important information related to experiences or bookings

• To improve our website and services

• To comply with legal obligations

We do not sell or rent personal data to third parties.

Legal Basis for Processing

Under GDPR, we process personal data based on one or more of the following legal grounds:

Consent
When you voluntarily contact us or subscribe to communications.

Contract
When processing your information is necessary to arrange or deliver an experience or service you have requested.

Legitimate interests
Such as improving our services, responding to enquiries, or maintaining the security of our website.

Legal obligations
When we must retain certain information for accounting or regulatory purposes.

Sharing Information with Third Parties

In some cases we may share personal information with trusted third parties when necessary to deliver our services. These may include:

• Booking or payment providers

• IT service providers or website hosting providers

• Professional advisors (such as accountants or legal advisors)

• Trusted partners involved in delivering an experience

These third parties are only given access to information necessary to perform their services and are required to protect your personal data.

International Data Transfers

Some service providers we use may process data outside the European Economic Area (EEA). When this occurs, we ensure appropriate safeguards are in place in accordance with GDPR requirements.

Data Retention

We retain personal information only for as long as necessary to fulfill the purposes described in this policy.

For example:

• Enquiries may be retained for administrative purposes

• Booking information may be retained for accounting or legal requirements

When personal information is no longer required, it will be deleted or anonymized.

Cookies

Our website may use cookies to improve user experience and understand how visitors interact with the site. Cookies are small data files stored on your device that help us analyze website traffic and improve functionality.

You can modify your browser settings to decline cookies if you prefer.

Links to Other Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

Your Rights

Under GDPR, you have the right to:

• Request access to the personal data we hold about you

• Request correction of inaccurate data

• Request deletion of your data

• Request restriction of processing

• Object to certain types of processing

• Request transfer of your data (data portability)

If you wish to exercise any of these rights, please contact us using the details provided above. You also have the right to lodge a complaint with your local data protection authority. In Norway, this is Datatilsynet.

Data Security

We take reasonable technical and organizational measures to protect your personal information against unauthorized access, loss, misuse, or disclosure.

However, no method of electronic transmission or storage is completely secure.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our services or legal obligations. The updated version will always be published on this page with the revised date.

Contact

Data Controller: Dundas Explorer
Contact person: Mathias Ekornås
Email:mathias@dundasexplorer.com

If you have questions about this Privacy Policy or how we process your personal data, you may contact us using the details above